Shipping policy

1. Order Processing: Production & Fulfillment Time

Since all items are custom-made specifically for you after your order is placed, our process includes a Production Time before shipping begins.

  • Production Time: Orders are typically sent to the printer and fulfilled within 3–7 business days from the time of order.

  • Production Time during Peak Seasons: During high-demand periods (like holidays or new music/merch drops), production time may extend up to 10 business days.

You will receive an email notification as soon as your item completes production and the shipping label is created.

2. Shipping Rates & Delivery Estimates (Domestic)

Shipping charges will be calculated and displayed at checkout.

  • Standard Shipping: Estimated transit time is typically 5–8 business days after production is complete.

  • Expedited Shipping: Estimated transit time is typically 2–4 business days after production is complete.

The Total Estimated Delivery Time equals the Production Time plus the Transit Time.

3. International Shipping

We offer international shipping to most major countries. Costs and delivery estimates will be calculated at checkout based on your location. International orders typically arrive within 10–25 business days after production is complete.

Customs, Duties, and Taxes: Rowdy Hop is not responsible for any customs fees, duties, or import taxes applied to your order. These fees are the responsibility of the customer.

4. Multiple Shipments

Due to the nature of Print-On-Demand, items may be fulfilled by different production partners. If you order multiple products, they may arrive in separate packages at different times.

5. Order Tracking

You will receive a Shipment Confirmation email with tracking information when your order leaves the fulfillment center. The tracking number will be active within 24 hours.

6. Damages, Lost Packages, and Returns

If your package is lost or arrives damaged, please contact us immediately at support@rowdyhop.com. We will work with the production partner to replace the item. Please review our full Return Policy for instructions on exchanges and returns for sizing issues, as return processes can differ for POD products.